Collins Ajibola, Abuja.

The Public Complain Commission was set up through the Public Commission Act, 1975 No 31 and it is empowered to widely receive and inquire into complaints by the public as pertains to work-related actions/decisions by government agencies, their officials and private organizations or their officials, and other related matters ancillary to that. The Public Complaints Commission (abbreviated PCC) is an agency of the Federal Government of Nigeria under the Presidency which acts as an Ombudsman that receives complaints of the citizenry against the government or private institutions/organization or their officials and wades in to settle issues.
In his article published by The Cable on June 20th 2023, tiled “The leadership that matters for Nigeria (1), Henry Agbonika wrote, ‘in the annals of history, there are leaders whose actions reverberate far beyond their time in office. They possess the rare ability to envision a future that transcends the present challenges and the courage to make difficult decisions that propel their nations toward progress.
There is the popular saying that, ‘uneasy lies the head that wears the crown.’ This, simply put is the current fate of the Honourable Chief Commissioner of the Federation, Honourable Abimbola Ayo-Yusuf. The man at the helms of affairs at PCC.
This article delves into the remarkable leadership qualities demonstrated by Honourable Abimbola Ayo-Yusuf, emphasising his ability to engage and consult with various stakeholders, foster a sense of unity and collaboration, and drive reform for the benefit of the PCC employess.
Since the establishment of the PCC, many have come and gone as decision makers and heads, however its performance has been quite unnoticed as a result of some bottlenecks or setbacks. The Labour issue, top of the list. Workers of the PCC recently held a protest across the 36 states and the Federal Capital Territory over their true status according to them. This move, they claim is to call on the management of the Commission and the Federal government to resolve once for all, the lingering state of uncertainty about their status and where they truly belong in the Nigeria Civil Service chart.
Honorable Abimbola Ayo-Yusuf, in a statement personally signed by him to address the concerns of the Commission workforce, highlighted the steps taken by the management since his assumption as CEO and some major achievements. A proactive leadership prowess on display. In Nigeria, some leaders would have ignored and stay mute.
Reading through the statement, it is right to say that, there is light at the end of the tunnel for the workers of the PCC under the leadership of Honourable Abimbola Ayo-Yusuf.
In a well-received statement, he is quoted as saying: On my assumption of office, I tried everything within my power to relentlessly pursue the approval, which was eventually approved by the National Salaries, Income and Wages Commission with effect from 1st October, 2022. This statement encapsulates his strong stance for the wellbeing of his staff.
Additionally, Honourable Abimbola Ayo-Yusuf words showcase his courage and willingness to challenge the status quo. By questioning the notion of neglect faced by workers of PCC, he challenges conventional practices and highlights the need for a more strategic and sustainable approach to resource allocation. This he has shown and demonstrated by meeting with the Executives of the three Unions on 23rd January, 2024 where the Management made an offer based on the approved salary structure by the National Salaries, Income and Wages Commission (NSIWC) of Level 1 – 6: (100% Consolidated Salary and 100% Peculiar Salary) and Level 7 – 17: (90% Consolidated Salary and 100% Peculiar Salary.
His inclusive leadership style is seen as he seeks to engage stakeholders and build consensus on the issue of resource allocation.
Indeed, Honourable Abimbola Ayo-Yusuf’s visionary leadership is rooted in his deep concern for the welfare and prosperity of all PCC Wrokers. His decision reflects a remarkable courage, and unwavering determination to challenge the status quo, a commitment to addressing inequity, promoting sustainability, and creating a fairer PCC.
In conclusion, Honorable Abimbola Ayo-Yusuf’s leadership qualities shine through his visionary thinking, courageous decision-making, inclusive leadership style, commitment to accountability, strategic alignment, and collaborative approach. His engagement with stakeholders, including organized labor unions of PCC, and other critical voices, underscores his commitment to inclusive decision-making. His leadership style undoubtedly inspires leaders to embrace consultation and collaboration, fostering unity and achieving productivity for the betterment of the Public Complaints Commission.